Privacy  Policy  

CAPE PEOPLE SOLUTIONS (CAPE) is a human resources consulting firm registered in Malaysia.

We take privacy issues seriously. This privacy statement discloses the type of information we gather, how we use it and how to correct or change it. This policy applies to all clients, individuals, job applicants and prospective employees who provide us with their personal information and is subject to all relevant local laws in the countries in which we supply our services.

What is personal information?
Personal information is any information that can be used to identify you. This includes any personal information or opinions about you, whether true or not, no matter how the information or opinions are recorded.

Sensitive information is a special category of personal information and includes information about your health, race or ethnic origin, political or religious beliefs, membership of a trade union or association, sexual preferences or criminal record. We will not disclose your sensitive information without your consent.

Why do we collect personal information?
We collect personal information of job applicants to facilitate placement operations and recruitment opportunities for job applicants and to deliver the best possible service to our job applicants and clients.

We also collect and use personal information for the following purposes:
- to provide you with further information about the recruitment opportunities or services you requested;
- for assessing and facilitating your application for employment with prospective employers;
- for placement operations and recruitment purposes generally.
- to conduct surveys of job applicants in relation to the services we provide; and
- to provide you with information about CAPE and its activities that are of relevance to you.

What personal information do we collect and use?
Personal information that we collect and use may include your name, date of birth, current address, email address, telephone numbers, work history, performance appraisals, qualifications, health information, personal history, opinions from referees and our assessment of you as a prospective candidate for recruitment.

The personal information that we collect and hold usually falls into the following categories:
- personal information obtained from job applicants in connection with previous periods of employment or work;
- work performance information and qualifications;
- information about incidents in the workplace;
- information and opinions from referees;
- information submitted and independently obtained in relation to absences from work due to leave, illness or other causes; and
- information obtained to assist in managing client and business relationships.

We will not use your personal information for any purpose which is not related to the service we provide to you or for any purpose for which you would not reasonably expect us to use your personal information.

We will take all reasonable steps to ensure that the personal information that we hold is accurate and up to date. If you feel that information about you is not accurate or your details have or are about to change, please inform us and we will correct or update your personal information.

If you would like to access any of our services on an anonymous basis please tell us. If this is possible and lawful, we will take all reasonable steps to comply with your request. However, if you choose not to provide us with your personal information we may not be able to provide you with the services or assistance you require, including arranging suitable interviews for you.

How do we collect personal information?
Where possible, we collect your personal information directly from you. If you feel that the information that we are requesting, either on our forms or in our discussions with you, is not information that you wish to provide, please feel free to raise this with us.

In most situations we will also obtain your personal information from third parties such as referees, educational institutions and former employers.

When do we disclose your personal information?
For the purposes referred to in this policy and subject to any relevant laws to the county in other jurisdictions, we may disclose your personal information to:
- prospective employers;
- external organisations seeking labour;
- your referees;
- your former employers;
- educational institutions;
- our clients;
- our referees;
- our professional advisors including our accountants, auditors and lawyers; and
- our related companies and our contractors and suppliers.

If you do not give us the information we seek:
Our collection and processing of your personal information is obligatory, otherwise:
- we may be limited in our ability to locate suitable work for you
- we may be limited in our ability to place you in work
As such, we generally cannot offer you the choice or means of limiting the processing of personal information in certain ways.

Complaints
The purpose of the policy is to ensure that any person that has a complaint with the way their personal information is collected, used, disclosed, stored and administered may lodge a complaint with us. We reserve the right to review, and if necessary, change this policy.

Changes:
If we make any changes to the way we process your personal information, we will notify you where appropriate and will post these changes on our website www.capeoplesolutions.com so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We will seek your consent to any changes where appropriate but otherwise by continuing to allow us to process your personal information you consent to such processing as described from time to time.

Contact details:
If, at any time, you wish to access or correct your information or have any enquiries or complaints about your privacy, please email us at ask@capeoplesolutions.com